Paul Gewurz, the host of “Small Press, Big Ideas” and I discussed how data & analytics are leading news publishers to ruin their relationship(s) to their audience,
A sample, where we discuss where so many organizations are going wrong with AI
… and what we might be able to do differently – and better
But where I think that where I think there’s an opportunity is where we canstart using AI not to just do the things that solve the problem of how can I geta VC to write me a check with nine zeros on it.Let’s figure out how do I use the AI in a way that solves the problem withmy community? How do I use the AI to figure out how to or my problems? How do I use the AI to figure out how to getmore people from being driveby readers into being subscribers or members or donors? Can we start using the AI to cbuild customized sales funnels? Can I start using the AI to send out more customized emails in the emailnewsletter with, hey, look, here are the things that are actually relevant to you. here are the things that’llactually that you don’t usually pay attention to, but we really think that you should take a look at this thing.You know, start using AI to solve the problems inherent in the local newsspace rather than just, hey, look, how can I use the AI to shave an hour off ofmy reporter writing the story? That’s still legit in some cases. You can usethe AI to summarize, you know, a 9-hour meeting and tell you certain things. Oh god, I hope there isn’t a 9-hour citycouncil meeting, but who knows? 5 hour, 4 hour, 3 hour, whatever, however many hours it is. Summarize it. Give me aprecis of it. What happened there? And and uh then have the reporter follow upon these things. That’s cool. That’s a good use of AI helping, you know, withcontent generation in a way where it isn’t replacing the human. It’s augmenting the human.
There’s also a short video of our conversation on LinkedIn