Sips from the Firehose
A blog that seeks to filter the internet into a refreshing, easily-gulped beverage


May 19

Watching the Watchmen: Chron Reporter Fired for Criticizing Bosses

Posted: under Denial of Reality, Newspaper Deathwatch, Newspapers, Webconomics.

Man, I didn’t think there was anyone left at the Chronicle to fire – and here I read that they just canned 151 more people?

Delfin Vigil, a reporter at the Chron, took out an ad in the Examiner to decry the sorry state of the paper after all the cutbacks, layoffs, contractions, consolidations, downsizings & general slow self-asphyxiation.  Surprise! He just got canned in the latest round of layoffs, and has written an impassioned letter questioning what’s left of journalism these days. 

In his letter, Vigil does raise a valid point, about how journalists are encouraged to criticize every other leader besides the guys in charge of the media companies that they work for.

Here’s my stupid question: Why is it that journalists are allowed (and even encouraged) to publicly challenge, question and criticize everyone else’s boss — except for their own?

(snip)

If we as newspaper journalists aren’t allowed to place the same kind of public pressure on our own authorities, who will? Does anyone truly believe that the leaders of The Chronicle and other dying newspapers across the country don’t deserve the same level of scrutiny?

It’s long been a truism in the industry that the story that the press covers the least (and the worst) is themselves.  The fruits of that neglect are now becoming clear to all of us.

What would have happened if, back in the 80s, the industry had really done an in-depth investigation of what was plainly obvious to anyone working in & around papers that were being snapped up by chains like Gannett?  Every journalist I knew then talked about how being bought by Gannett meant that the paper was stripped of everything that made it distinct, and the best talent was shipped off to toil at the USA Today, while the newly installed publishers were under tremendous pressure to “make their numbers,” and sought to do so by widening circulation by any means necessary. This model was quickly copied by other large & rapacious chains, who took advantage of the relaxation of media ownership rules to start a feeding frenzy on small papers and TV & radio stations.

Which meant that smaller staffs were whipped like dogs to produce copy that could be  wrapped around the ads.  That fat colorful graphic packages were produced to “engage” the readers and give them the sense that they were actually learning something from the paper, while longer investigative projects – and particularly those troublesome community-defending “crusades” were quietly taken out back and shot.

Yeah, I know, there are always exceptions to these broad generalizations.  I am quite certain that a lot of the smaller papers that get consumed by the big chains continued to do the best they could with what they had.

But the problems only accelerated in the 90s
, and I recall very little mention of it at the time. Perhaps we had become inured to it by that point. It was the inexorable trend, so we might as well figure out how to exist under it.

Only…

What would have happened if, sometime in the 90s, reporters and editors had started making it as much of a priority to report about what was happening to the news business … maybe some fraction of the news hole that was allocated to oh, say, the O.J. Simpson case?

Again – I know – long analysis stories about the consolidation of news outlets hardly grabs the same numbers as the White Bronco freeway chase.

At some point in the last 20 years, the news business started turning out products that the citizens of the United States decided they could pretty much do without.  There were mutterings about it, but nobody really started screeching until we found ourselves stuck in this blind alley from which there seems to be no exit.

One last happy graf to leave you with:

The prestigious stock-rating firm of Morningstar says that two big newspaper chains, McClatchy and Lee Enterprises, may be worth zero. “McClatchy stock could be worth nothing,” says Morningstar, adding that Lee Enterprises “shares could lose their entire value.” Fair value of each is listed at $0.00. Both are deep in debt.

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May 15

Micropayments and Unintended Consequences: See LUN in Santiago, Chile

Posted: under Digital Migration, Newspaper Deathwatch, Newspapers, Web Tech, Webconomics.
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Over at The Digitalists, the question of “What would micropayments mean for journalists?” was raised.

Well, there are two schools of thought to this.  The first is the one that was espoused there:

What exactly do these people think that newspaper execs will do with
data showing exactly how profitable every single article is? Just sit
on that information? Or will they use it to make business decisions
about which departments, types of articles and individual journalists
are delivering the most ROI? “Sorry, Woodward, we know you won the
Pulitzer last year, but your articles only generated $97.85 in revenue,
so we’re going to have to let you go.” Of course, it wouldn’t just
influence the executives. Journalists themselves would start shading
their stories to what sells, and the most successful would be the ones
who were the best salespeople (or who knew the most tricks). Get ready
for a lot less zoning-board recaps and a lot more “Top 10 Sexual
Positions.”

You can see one example of this over at the Santiago, Chile daily Las Ultimas Noticias, where the publisher started to let the tail wag the dog — that is, the stories that garnered the most clicks on the website would be the ones given the biggest play in the paper edition the next day.

Also, the stories that got lots of attention would lead to follow-ups. The upshot of this was that the coverage did start to resemble a deranged issue of Maxim magazine.

Business news? “Picture of Women Executives Working Out & Getting Sweaty”

Political news? “Vote on Whether Japanese Women Have Cute Butts.”

Religious news? “Priest Develops the ‘Catholic Kama Sutra.”

…and so on.

But before everyone starts jumping on the already-crowded “I Told You So” train, LUN was always a bit of a downmarket paper.  They were #8 out of 8 daily newspapers in Santiago, Chile.  So their core, and the people they attracted with their marketing blitz, were readers that were not already dedicated to the bigger papers, such as El Mercurio and La Tercera.

And yes, LUN did vault from last to first, and a big part of this was the aggressive strategy.

But since then, LUN has been branching out in its coverage; they no longer have T&A on every page.  They have the core audience of what the British call “Lager Louts” or “Yobbos,” but they are branching out to include more technical content that appeals to the same young webheads that come for the biscuit shots.

And for the editors and reporters who fear that switching over to a reader-driven basis for content is going to lead to endless pages of bikini shots and [fill in the anatomical blank] slips … well there are plenty of sites dedicated to that kind of content already.

The users have the power, you see, to go to wherever it is that we want to go to, to find the kind of pictures/video/stories that we want.

If all there were on the web was imitations of Maxim-meets-Ogrish, that would be unbelievably boring after a while.

And as we’ve seen with OhMyNews, even when users are allowed to pick their perfect, tailored mix of stories and information, after a while, we kinda want someone (read: an editor/blogger/”curator”) to surprise us.

We want to see things from outside the bubble.  Well, most of us do. Some people will gleefully sustain themselves on a steady diet of mental Twinkies, and never get tired of them.  Never mind them. They were never your readers anyway.

I think that the recent political campaign and the economic meltdown have hammered home to a generation of news consumers that it’s kind of a good idea to pull our heads away from whatever dingbat thing Paris & Britney did this week, to see what it is that our elected officials are doing with our money … and how they’re funneling it to the equally dingbat financiers and bankers that bribe them.

So yeah, maybe there will be a bit of a blip when the micropayment model is implemented.  But it will shake itself out.

If you believe that all your audience wants is cheezcake … well, aren’t you saying then that your audience is a bunch of pervert dimwits?

To quote Frank Sinatra (as filtered through the late genius Phil Hartman): “Contempt for the audience! That’s what killed Dennis Day’s career!”

UPDATE: Over at The Editor’s Weblog, the debate over charging for online content has attracted comment from industry experts Jeff Jarvis and Rob Curley, as well as Agustin Edwards, the editor/managing director of LUN, speaking at the INMA World Congress:

In terms of charging for content, both Jarvis and Edwards are wholly in agreement. Jarvis is of the opinion that it is now more valuable to build audience – “I think the odds of success in charging now are slim to none”. Edwards echoes his sentiments, with his belief that “if we charged for content on the internet our traffic would go down significantly… It’s abandoning the trust in the advertising as a financial model.”

Well, that trust has been strained recently, and it is only going to get worse, unfortunately.  The continued soft economy is going to put some severe downward pressure on ad revenues, at least for the next nine months. The best news that I’ve seen today came out of the LA Times – a small article about how the bottom-feeders are out snarfing up low-priced houses in the Phoenix area (which was pretty much the most overinflated area in the U.S. when it came to the housing bubble).  If this holds up over the next couple of months, that would mean that a lot of the “frustrated money” that’s been sitting on the sidelines is going to start getting back into the game.

Again: I do think that there is a place for charging for content online.  But that model necessitates a radical change in how the news business does/would operate, one that makes shutting off the presses and moving only to web distribution look positively timid by comparison.  I’ve worked at magazines that were almost all circulation supported. The key to survival is that you have to have something that the consumers can get nowhere else.

Perhaps I’ll write more about my experiences in this vein in a post later this week.  It might be helpful for those considering this kind of a move.

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Mar 26

“Newspapers deserve to die” – Jason Calacanis keynote at OMMA 2009

Posted: under Digital Migration, Newspaper Deathwatch, Newspapers, Platform obsession, Video, Webconomics.
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Advertising, Riots, Twitter, Facebook and the Depression

Curmudgeons skip directly to 7:50 or so, for the juicy bits. If you are in a crowded place, please allow at least 10 feet of safety space in all directions for when your head explodes.

This is the first part of the rather incendiary keynote speech by Jason Calacanis, founder of Mahalo.com, at the OMMA Hollywood 2009 conference. The keynote’s title is “Advertising, Riots, Twitter, Facebook and the Depression,” and in it, Calacanis cheers the death of newspapers and “Old Media,” and lauds paid search as the “most powerful advertising medium ever created.”

Not coincidentally, Mahalo is a paid search company.

Along the way, Calacanis also trashes social media advertising, showing screenshots of drunken parties to “prove” that all advertising on this platform is unwelcome, intrusive and doomed to die.

Highlights:

“Gosh, newspapers didn’t see this coming, did they? I mean, the newspapers were reporting on their own demise for a decade. And they still couldn’t change it.

It’d be as if you’re the Titanic and you haven’t even left port yet.  And they’re like, “By the way, there’s a lot of icebergs to the north.” And you’re like “OK, thanks.” A day later, it’s “Icebergs are still there.”

They’re like, “Full speed ahead! To the icebergs, as quick as possible!”

They did nothing. They deserve to die. Don’t cry for newspapers, it’s great that they go out of business, because new things can take their place that are better. Much better.

(snip)

Don’t cry for journalism.  Rejoice, because a new journalism is being built, today, as we speak. And it’s going to be better than the last one.

(snip)

“They deserve to go away. Goodby, good riddance.”

The keynote was obviously designed to provoke a reaction (more than one conference attendee muttered “linkbait” after listening), and it certainly did that, as every other session after this opened with the panel trying to refute Calacanis’ claims. I’ll post John Battelle‘s rather more measured keynote tomorrow.

I have a few reactions to this, and I’ll post some more with the other three videos in this series.  But to start with, the notion that newspapers did nothing at all about the internet is absolutely false.  The industry has tried to engage with online since before there was an internet (you’ve probably all seen those videos from San Francisco, showing the early paper over video screen tech of the 80s). The problem is, that the battlefield on which newspaper have been trying to engage has shifted radically.  First, it was the fight between portals – Prodigy vs. CompuServe vs. AOL.  Then it was Netscape vs. Internet Explorer. Yahoo vs. Google. Facebook vs. MySpace.

Newspapers are a $50 billion a year industry, with tremendously expensive production and distribution infrastructure, grown up over centuries.  If the Tribune chain had just splashed kerosene over the presses back in ’92, and declared in the flickering light that they were shifting every penny over into becoming a competitor to AOL … well, they probably still woulda wound up about where they are.  But along the way, there would have been tremendous dislocation – millions of readers not getting information.  Millions of readers turning to competitive print products that would have made billions.

So the newspaper industry has tried incremental solutions. Right up to this point, where, as we see in Seattle & Denver (despite what Jason sneers at, there are plenty of people who want to read what he dismisses as “boring” stories about local government, taxation, schools and crime) the papers are being forced to migrate to the web under conditions that are nothing short of brutal.

It’s all very well and good to talk about the exciting news products that are “being built today, as we speak.”  But I know many of the people that work at these small, struggling web news outfits. They are up against the wall, just trying to keep the broadband bill paid.  They are not going to be able to devote thousands of man-hours to digging through documents and making connections, and going out and doing original research (i.e. interviewing people to get things that are not archived on the magical, all-seeing web). Maybe this will be solved someday – but it ain’t the case today, and that’s when we need it.  We need this kind of enterprise reporting, or this country is going to implode, because society is angry at the economic collapse, and nobody’s really been able to dig deep enough to explain it. At least, not in a way that holds up & makes sense for more than a month or so…

If I sound like a bit of a curmudgeon here, well, it’s hard to watch this and not get a bit grouchy. I agree with Jason on the broad points – that Big Media has sinned, and is paying the price; that ad dollars are shifting to where the consumer eyeballs are, and that this trend is only accelerating.

But dude? Less of a gleeful grin.

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Feb 24

Doom or Negotiating Strategy: The San Francisco Chronicle Gets Its Two-Minute Warning

Posted: under Community, Digital Migration, Newspaper Deathwatch, Newspapers, Webconomics.

The last couple of months have seen the weaker papers in two-newspaper towns file for bankruptcy, fire their staffs & announce impending doom.  A lot of this can be written off as the natural consequences of a contracting ad market and an epically bad economy; the announcement today by Hearst that the San Francisco Chronicle is facing yet another massive & painful round of layoffs came as both a surprise and not. The gut-clencher came a little bit down in the story:

The Hearst Corp. today announced an effort to reverse the deepening
operating losses of its San Francisco Chronicle by seeking near-term
cost savings that would include “significant” cuts to both union and
non-union staff.

In a posted statement, Hearst said if the savings cannot be
accomplished “quickly” the company will seek a buyer, and if none comes
forward, it will close the Chronicle. The Chronicle lost more than $50
million in 2008 and is on a pace to lose more than that this year,
Hearst said.



Downer cow dragged off to slaughter

This has led to a flurry of stories assuming that the End is Nigh for the Chronicle. The Wall Street Journal weighed in:

Observers have been waiting to see which major U.S. city will be the
first to go without a major daily newspaper, and San Francisco is a
front-runner for the role.

Over at Content Bridges, Ken Doctor muses about the other struggling Bay Area newspapers, and wonders why a viable web-based alternative hasn’t sprung up yet, in an area that’s within a hurled semiconductor of Silicon Valley (hell, I can’t figure that one out either). However, he gets close to what I think is the underlying story here:

Could the Chronicle indeed go away? Well, don’t expect anyone to buy it. The newspaper market is, to use the kind word, illiquid. Frozen solid by two minor problems: 1) the credit meltdown, which will someday ease; 2) no one knows how to hell to value a newspaper company because no one has “visibility” in future revenue, which is a nice way to say no one likes what they see ahead.

Maybe, Hearst and MediaNews, once close, but now more distant partners, can figure out some new cost-sharing plans that will pass government review.  If not, we can now imagine the Chronicle indeed closing, if it doesn’t get the “significant” cost reductions it wants. My guess given our times, is that it will get reductions, and then reduce itself in product and people to some sense of immediate sustainability. It may keep publishing, though it may scrap days like Detroit or whole sections like many of its brethren. 

My read on the threat of folding the paper is that they have run up against a wall of union contracts, and want to get around them without having to resort to Chapter 11.  The “concessions” that Hearst wants are going to be ugly – over at Newsosaur, Mutter spitballs them at nearly 50%.

At that point, mere eliminations of staff positions will not hit that target.  To eliminate half of the staff would mean that the paper quite simply would not get out. There wouldn’t be enough people to run the presses, drive the trucks, or lay out the display ads from wackjob religious sects. Not to mention, report & edit news.  That means the survivors of the cuts would have to take massive pay cuts.  Maybe the newsroom staff would meekly submit to the replacement of a paycheck with a moldy roast-beef sandwich and a family pass to Hearst Castle, but those Teamsters, well, that’s another story.

The other unsettling prospect is that Hearst would either sell the Chronicle to MediaNews, the Dean Singleton empire that has been similarly troubled, or perhaps even demand back all the money that Singleton owes the Hearsts (which I’m guessing he does not have), which would mean that Hearst would wind up taking MediaNews titles like the Merc-News or Contra Costa as a barter-type payoff.  Both moves have significant anti-trust problems, not to mention less than rosy implications for journalism in the Bay Area.

Some interesting thinking from Daniel Singer at Huffington Post on this one – on why the solution to a revenue crisis at big newspapers IS NOT to get bigger.

The big record labels’ entire business was built around moving little plastic discs around the world, similar to how a newspaper’s business was built around moving paper through a printing plant and on to you. That’s about 60-70% of the cost of producing a newspaper: getting the ink on it and moving the damn thing around. Moving things from place to place–be it plastic discs or bundles of paper–is very difficult and expensive. It’s the kind of business that rewards economies of scale and, as a result, allows for huge concentrations of power and money. It’s the kind of business that creates five major record labels and a dozen or so major news companies (that’s a generous number, actually, once you get past the first five or six you’re down to small town paper chains). It’s the kind of business that comes crashing down the quickest once its central complication–moving things from here to there–disappears. With the efficiencies of digital distribution, the established order is not simply threatened, it is broken.

So if size is a disadvantage in the New Media world, the teetering newspaper empires’ reflex to merge and merge again is perhaps the exact wrong move at this time.  If the key to web success is that overused buzzword “community,” then an amorphous conglomeration that exists mainly to cater to efficiencies in distributing an ad sales platform that grows daily less relevant, is not a move in the right direction.

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Feb 04

Facebook & Pajamas Media: the “Site Traffic” Monetization Myth

Posted: under advertising, Digital Migration, google, journalism, Multimedia, New Marketing, Newspaper Deathwatch, Newspapers, Uncategorized, Webconomics.
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This is going to have to be quick – I haven’t had any spare time to blog, since I’ve been finishing up on editing the Great Big Scary Project, and I have to churn out my intros to said project, along with sprucing up my multimedia examples for my trip to Kiev.

But – two items this week converged (yeah, there’s that word) to illustrate one of the powerful, emerging lessons about New Media.  It’s one that I learned years ago, when I first rode a couple of dot-bombs all the way down into the crater.

Big site traffic numbers do not necessarily mean big money.
Read More

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Jan 30

Bailout Cash for Newspapers? A Cure That Would Only Worsen the Underlying Disease…

Posted: under Blogs, Community, Denial of Reality, Digital Migration, New Marketing, new media, Newspaper Deathwatch, Platform obsession, Politics & New Media, Wrongheaded solutions.
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I posted this as a comment here, already, but it bears repeating.

While the concept of a bailout for newspapers (and allegedly for good journalism) seems attractive at first blush, I fear that in practice, the billions in bailout funds would suffer the same fate as the billions bestowed upon the banking industry.

That is, they would be swiftly pocketed in the form of “well-earned bonuses,” and only a few crumbs would make it down to the level where the money would actually do any good.  While I’m not in the “burn baby, burn” camp the way many other digital triumphalists have been (and there’s at least a faint whiff of that hereabouts), I think that dumping fat stacks on media conglomerates will not solve the underlying problems of the crumbling of business models.

Now then – a Manhattan Project (of sorts) to build solid business models to support quality journalism? That would = the hoary “teaching a man to fish” paradigm.

I know faith in The Invisible Hand is in short supply these days (and where it can be found, it’s usually being in the stocks in the town square, being pelted by posters on Angryjournalist.com), but the fact is that there is a demand for something to perform the function of information dissemination that newspapers do/have done. If the Drug Wars have taught us anything, it is that where there is a demand, and money is attached to that demand, there will correspondingly be a supply.

This is all growing out an essay on the op-ed page of the NY Times and chittering in the Twiterverse, as the nervous journalists see the vultures staring downward, and big guy in the hood with the scythe striding through the newsroom.

By endowing our most valued sources of news we would free them from the strictures of an obsolete business model and offer them a permanent place in society, like that of America’s colleges and universities. Endowments would transform newspapers into unshakable fixtures of American life, with greater stability and enhanced independence that would allow them to serve the public good more effectively.

o-rly-2Well, allow me to respond to that one.

Not to get all Reagan on you, but that is complete and utter madness. Newspapers are so important, so crucial to our lives, that it is the duty & obligation of the government to preserve them?

Wow.

OK, it’s a given that journalists have something of a Messiah Complex.  You have to have something else going on psychologically to get into this low-pay high-stress field. But this is really crossing the line. And making an unfortunate conflation between the newspaper industry and good journalism – yes, it gets done at newspapers, and there are some magnificent examples of this. But the industry is asphyxiating itself, and dumping wads of cash on it will not solve the underlying problems.

Government intervention here would create more problems than it would solve. Allison Fine is onto this issue:

So, the fundamental premise of the need to endow newspapers and preserve them at public expense is that false information exists on the Internet? Of course it does, as it does on TV, on the radio (should we also consider endowing Rush?) in magazines, and in many, many newspapers. Which media would the authors like to choose as being least likely to contain false information? And which medium do they think did the best job of  bringing the lies and corruption of the Bush Administration to light — hint, don’t look at newspapers, Josh Micah Marshall and his Talking Points Memo website would be a much better bet.

So, the fundamental premise that only newspapers can hold government accountable is specious. But that isn’t my biggest issue with the article. It is the naive assumption from those outside of the nonprofit sphere that 1) nonprofit status is intended for companies that don’t have a viable business model, and 2) raising billions of dollars in endowment funds is doable, particularly in today’s economy.

If anything, the effect of billions spent on preserving the newspaper format as it is, without any changes, will mean that we’ll all be getting print products dumped on our doors that are increasingly ad-free.  Yeah, there will be a number of advertisers who will still be there because the eyeballs are there.  But the trends of readership of mass print products are not heading up (niche and community newspapers are another story).

Worst of all, the preservation of a business model that is clearly no longer functional will suck the oxygen out of the room for the products that should (and are, in some cases) being developed to do the job that newspapers have done.  Artificially propping up newspapers in their current form will stifle the innovation in the marketplace, and long-term, only make the inevitable collapse worse.

We’re kinda seeing that take place in the real estate and credit markets right now. The government artificially propped up the economy for eight years with crazy spending and stupid low interest rates.  Instead of hard work & ingenuity to produce real growth, it was Free Money Day Every Day, as real-estate speculation in areas like Scottsdale, Las Vegas, Miami & L.A. led to the “$30,000-a-year millionaire” who made $10,000 in arcane mortgage kickbacks every time he/she signed his/her name to a loan document.  The results of that are the global economic meltdown we see occurring right now.

Meanwhile, driven by the market economics, ESPN is starting to experiment with setting up a disaggregated local blog network to cover sports at a granular level.

ESPN sees the writing on the wall. In their industry they need strong stories to promote sports and strong sports to drive interest to their stories.  A fan that is underserved by his newspaper is less interested in following his team on ESPN.  Additionally, there is big advertising money for ESPN if it can become the resource for local sports.

This is a long term proposition, however. Even the mighty ESPN cannot yet afford to hire 30 beat writers to cover each NBA team. Instead it is working towards its goal by teaming with independend bloggers in a win/win/win proposition.  The bloggers have a chance at monetizing their efforts, ESPN can become the central resource it wants to become and fans can get the information they want as a new, viable local sports media business model starts to thrive.

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Jan 19

APT on Shaky Ground: Yahoo’s Ad Sales Partnership with Newspapers

Posted: under adsense clickfraud, Denial of Reality, Digital Migration, Mobile advertising technology, monetizing mobile content, Newspaper Deathwatch, Webconomics.

Three quick hits:

1. Here’s an interesting article about the one bit of bright news the newspaper industry had in the past year or so – the APT partnership with Yahoo that allowed newspapers to use Yahoo’s user-targeting technology to serve up ads. Here’s CNBC’s description:

It’s an online marketplace for display ads.

It allows publishers of display ads (like newspapers) and buyers of those ads to connect in this web platform that’s intended to be an efficient, transparent system.

Apparently the business of selling display ads is incredibly time intensive and complex- it even involves old fashioned technology like -gasp- fax machines to demonstrate what an ad would look like. This new technology aims to make the process of selecting and targeting display ads fast and easy.

Well, unfortunately, there’s a new CEO in town, and the APT partnership with newspapers is one of the things that Carol Bartz will be taking a look at. And with the sad & sorry shape of newspapers these days, having Yahoo get all “what have you done for me lately, baby?” is not optimal.

Or maybe it’s part ROI and part gut instinct. Maybe Bartz reads the (thinning) newspapers and decides that there’s not a lot of upside in her company investing its resources heavily in association with what looks like a dying industry.

2. Meanwhile, over at BrassTacks Design, the whole form & appearance of online display ads is being questioned.

CPC works for Google. It works for Google’s advertisers. It will work for newspaper Web sites.

Uh, no. Sorry, but no. Make that, “Hell, no.”  CPC would be a disaster for a newspaper that has to pay to produce content, and therefore, the ad space is limited and costly.  Google’s ad space is created via spiders & algorithms – far cheaper than a pavement-pounding reporter or stogie-chomping city editor.

Google’s ad spaces are created by users typing in search strings.  So a craptastic ad for Lizard potty-training manuals written in Urdu really doesn’t mean all that much.

That same CPC ad crammed onto the front page of a newspaper is a disaster.  Why? Because nobody but drive-by curious will click on it.

CPC only works in a blog or newspaper space when the products being sold are good.  It’s basically like an affiliate program.  You have shitty products that don’t sell – and the advertiser doesn’t really pay for the ad placement, but the content creator loses the valuable ad space on the page. 

And yeah, you can somewhat mitigate this by being choosy with your ads.  But there’s this thing called “Clickfraud,” see, and it’s one of the dirty little secrets that Google tries to keep a lid on. And that’s not even talking about “distribution fraud” - and if you don’t think that that is a risk in a desperate industry, look to the recent past, where circulation managers are doing stretches in the calaboose for cooking the numbers.  Viz:

So, even a Google executive is aware that this network needs to be cleaned up. Think about that. Even at the top level, Google knows it has a click fraud problem on its hands.

3. Meanwhile, over at Ethan Zuckerman’s blog, he raises some very pertinent questions about newspaper survivability, based on the increased efficiency and accountability that the web brings to advertising.

Here’s my concern. If I’m right and print advertising costs are fundamentally irrational, then it’s possible that the way we’ve built media in the United States can’t survive a transition to a more rational market. That would be bad. Newspapers aren’t just businesses – they serve a critical function in a democratic society, informing citizens so they can make intelligent voting decisions, lobby their elected representatives on issues of their concern and hold political and business powers accountable.

What if the idea that commercial enterprises should carry out the public interest function of journalism is built on a fundamentally broken model? What if advertising worked pretty well as a way of subsidizing public interest journalism only so long as advertisers didn’t understand the effectiveness of their ads? Putting aside all the other reasons why commercial journalism may be flawed – the tendency of newspapers and television channels to seek readers by publishing “edutainment” rather than investigation, the worry that papers will hesitate to publish stories that might embarrass advertisers – what if ad supported journalism is only viable in a world where we radically overvalue the worth of ads?

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Jan 12

Seattle P-I Stares Into The Abyss While the LA Times Web Operation Actually Makes Money

Posted: under Digital Migration, Newspaper Deathwatch, Newspapers, Webconomics.

Short takes, because I’m editing stories these days, as well as writing 9 of the little buggers myself.

First, there’s the news that the Seattle Post-Intelligencer is up for sale, and that if it doesn’t sell in the next two months, it’ll either be liquidated & turned into a web-only brand, or taken out back & shot.

“One thing is clear: at the end of the sale process, we do not see ourselves publishing in print,” said Steven Swartz, president of the Hearst Corp.’s newspaper division.

Well, that’s pretty stark.  No chance that the Dead Tree edition will be able to sputter along for a while yet?  Damn. The ad market must really be eating it up in the Pacific Northwest … well, at least for paper editions.  All the dweebs, nerds & propellerheads in the area (you know who you are) have long since sworn blood allegiance to information arriving over the intertubes.

Others have pointed out that, just as wolves pick off the old, sick & lame in the herd, so too do economic forces strike first at the most vulnerable. In this case, that vulnerability was that they were 1) the 2nd-place paper in a 2-daily town, and 2) a paper in a market where ad revenues were either getting tight, or moving to other platforms.

The part of the sick & lame reindeer in this metaphor will be played by the Detroit Free Press & Detroit News, and the Rocky Mountain News.

The San Francisco Chronicle, the Chicago Sun-Times are having trouble keeping up with the rest of the herd, and the wolves are licking their chops.

The Atlantic article asserting that the New York Times could croak this spring has been pretty ferociously fisked. As has been pointed out (ad nauseum) elsewhere, the revenues that come in from the digital editions still don’t add up to even 1/5 of what the paper edition brings.  Of course, people are starting to notice what the dour Norwegians did a coupla few years back – the profit is lower, but so are the costs.  I wrote about this, and the slides showing the relationships between costs & revenue are online.

Here’s what Poynter (in the link above) had to say: 

But one of the most intriguing issues in considering partial or complete conversion to online is that the cuts would not be distributed equally through the enterprise. Distribution, paper and pressroom costs would be reduced dramatically or eliminated. That could leave a much higher share of the remaining budget for the smaller company to devote to newsgathering. 
 
I don’t begrudge Hirschorn his meditation on a future in which print’s role is minimal or disappears. I don’t happen to think, as he does, that Huffington Post, with its mix of unpaid opinion blogs, news lifted from elsewhere and hype, is the model.
 
How about getting your political news from Politico, your sports news from ESPN.com, your showbiz news from EW.com, your international news from an assortment of options, and your local news from somewhere to be determined? In short, the news would come from professionally reported and edited sites with standards — just not the single unifying standard of The New York Times or other quality publications.
 
It all may come to pass within a decade or sooner. Not, however, at The New York Times in May.

And finally, over at BuzzMachine, Jarvis is lobbing blogversation grenades, asking, “Can the LA Times turn off its presses?”

Kirk LaPointe at themediamanager.com says pretty convincingly, “Not yet.” Although he does cite the expenses from lawsuits twice in his 7-point refutation of Jarvis. Apparently, legal expenses are much on this editor’s mind these days.

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Jan 01

AsianWeek Kills Print Edition: A Growing Trend?

Posted: under Digital Migration, Newspaper Deathwatch, Newspapers, Webconomics.

First day of the new year, reading through the S.F. Chronicle, ho-hum. Governator Arnie’s got a plan, despite being holed up in Sun Valley skiing, the local sports columnist wonders if Barry Bonds might make it back into the major leagues, despite facing Federal prison for allegedly lying under oath, and the fog obscured the New Year’s Eve fireworks (a personal bummer, since we expended much energy to ensure we had a good view of the Bay).

What’s this?

AsianWeek, an influential force politically and culturally for San
Francisco Asian Americans for 30 years, will publish its final print
edition on Friday, another victim in the shrinking newspaper industry.

AsianWeek will continue to publish online, at www.asianweek.com,
and produce special editions about Asian American business,
professional development, heritage and other issues and will still host
events, but the print edition is going away because of economic
realities, Ted Fang, editor and publisher, said in an interview
Wednesday.

AsianWeek Front Page: No mention here that the print edition is dead.

Oh, great. It’s a new year, and the first day in, and already I’m getting hit with more news about the newspaper crisis. I just spent the last week masticating the implications of the death of big-market dailies.  I’m editing stories over the break that are all about the moves that papers should make, tools that they should use to reinvent themselves.  And still…?

“There are fewer major newspapers, fewer newspaper readers and fewer
newspaper advertisers than ever before,” Fang and his brother, James
Fang, the president of the company, write in a letter to readers
published in Friday’s final edition. “A faltering economy has
accelerated the decline,” they write.

This is particularly troubling for me, because on the surface, this paper would seem to have a lot of the attributes that a Print 2.0 operation going into the future should have – that is, tightly focused on a well-defined niche market that’s under-served. The potential audience is affluent, and there are many local sponsors that should be anxious to reach them.  So why’d the Fangs kill it?

I’m not going to point the finger at the ownership, although many in the Bay Area are already pointing to earlier misadventures with the Examiner. Even taking that disaster into consideration, there remains the fact that the Fangs had started out with AsianWeek, and that they surely would protect the basis of their family fortune.  Having jackasses for owners has never seemed to hurt the profitability of many, many other narrowly focused niche publications. Well, unless they were criminally incompetent & kleptomaniacal.

So what was it? Was the audience too assimilated to really crave a niche publication? Was the content strategy wrong and in need of adjustment? Did the ad sales staff do its job right? Despite the announcement, the website is still accepting subscription money (and quite pricey subscriptions they are, too).


I find it interesting that they are still maintaining the web presence. So either they feel that the audience in tech-savvy San Francisco & its environs has all migrated online … or they’re just doing this as a stopgap measure while they prepare to let the paper just fade away.  Looking at their website, it’s hard to imagine that they’re really making a lot from it – the ads are pretty sparse and there doesn’t seem to be that much inventory.  If they’re preparing some master stroke, some game-changing niche multimedia play, I’d love to see it.  The columnist for the paper wrote a fiery epic about what having an independent voice dedicated to an overlooked ethnic group meant to the Asian community.

But if that’s true, then why did the paper fail?

It’ll be interesting in the next couple of months to see which papers manage to survive and which decide to follow the growing lead, and kill the print edition entirely and move to the web.

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Dec 30

Merry Christmas, News Industry! Nice Knowin’ Ya! Good Luck with that 50-80% Ad Revenue Decline for 2009!

Posted: under Dead Cat Bounce, Denial of Reality, Digital Migration, monetizing mobile content, Newspaper Deathwatch.

Michael Arrington apparently wants my morning coffee to wind up on the keyboard.

Display advertising revenue is going to fall of a cliff in January
according to a number of content sites I’ve spoken with who rely on
advertising for revenue. “Sales through December were mostly strong as advertisers used up their marketing budgets,” said one sales exec. But, he added, “there are few buyers for this next fiscal quarter, and those few that are buying are looking for steep discounts.”

Just how bad will it be? I’ve heard estimates of 30%-80% revenue
drops over the next three months from companies that serve a variety of
content (games sites, tech news, celebrity news, political news, etc.).
The median pessimism point is around 50%. The people I’ve spoken with
work at large public companies and small one-person blog shops.
Absolutely no one I spoke with said they expect an up quarter.

Translation: If you work at any sort of media outlet, there’s about a 50-50 shot that the next few months will involve putting the little plastic baggies on your hands and trudging to work down at Quizno’s to make sammiches.

According to Ad Age, the meltdown that started in newspapers (article headline: “Media Jobs? Depressing)

U.S. media have cut 196,200 or 18.6% of jobs since employment in that sector peaked in the 2000 dot-com bubble. More than half the cuts (109,700) came from newspapers. Media employment fell by 3.1% (27,600 jobs) from the start of the recession in December 2007 through October 2008.

…is about to hit the ad agencies in a big, big way:

More cuts are likely; Omnicom Group did major cuts in December. While economists guess the recession will end in the second half of 2009, the U.S. job market — including the agency sector — could get stuck in another extended “jobless recovery.”

Investors have soured on the agency sector. Combined market capitalization of the Big Four agency firms — Omnicom, WPP, Interpublic Group of Cos., Publicis Groupe — in December 2008 was $23.4 billion, not dramatically above the June 2007 market cap of WPP alone ($18.3 billion).

Looked at this way, the newspaper contractions have been the “canaries in the coalmine” in the media industry, and the next 9 months or so are going to see a lot of other people sharing the fate of the ink-stained wretches. Which is not good news for newspaper people who are getting downsized, and who haven’t given a lot of thought as to what they can do next.  All the prescriptions & nostrums that have been offered thus far – start up your own hyper-local news website & start selling ads to local merchants – are not going to be possible when said local merchants are closing their doors and/or eliminating their discretionary ad budgets. 

I’m sure the coming months will hear wails & howls from the ad folks like those we’ve been hearing from the news side. However – like in the news business – those advertising professionals who are on top of the latest trends, and who have trained themselves to have multiple skills – they will survive.

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