Sips from the Firehose
A blog that seeks to filter the internet into a refreshing, easily-gulped beverage


Jan 18

Truth Vigilantes and Online Reputation

Posted: under Denial of Reality, Digital Migration, new media, New Media and Politics, New Media Strategery, Webscams.

This was originally a comment to Robert Niles’ excellent piece on the Online Journalism Review, on whether or not the New York Times should be a “Truth Vigilante”. I’m republishing it here, because it looks like the commenting feature on OJR (always a little hinky) is b0rked again, and this issue is one that touches a really raw nerve in me.

First, the background:

On Friday, Arthur Brisbane, the public editor (I guess it’s another way of saying “Ombudsman” or “Sacrificial Flak-Catcher”) of the New York Times published a now-famous piece, asking, Should the Times be a Truth Vigitlante?

I’m looking for reader input on whether and when New York Times news
reporters should challenge “facts” that are asserted by newsmakers they
write about.

(snip)

This message was typical of mail from some readers who, fed up with
the distortions and evasions that are common in public life, look to The
Times to set the record straight. They worry less about reporters
imposing their judgment on what is false and what is true.

Is that
the prevailing view? And if so, how can The Times do this in a way
that is objective and fair? Is it possible to be objective and fair when
the reporter is choosing to correct one fact over another? Are there
other problems that The Times would face that I haven’t mentioned here?

The reaction has been pretty heated. MetaFilter pithily said “Duh.”  Jay Rosen wrote a post name-checking his longstanding criticism of the whole “View from Nowhere” approach adopted by the press. And Gawker snarked that the NYT should instead just make stuff up.

Here was my reaction, republished here:

It’s interesting to see this issue break out into the open like this. In retrospect, the only thing that’s surprising is that it’s taken this long. Consider: internet sites like Snopes & PolitiFact owe their very existence to the breakdown of trust in our existing news institutions on the part of the audience. We read stuff (often sent via e-mail from the semi-mythical disgruntled conspiracy theorist uncle). Checking our newspaper/TV/radio/whatever, there’s a he-said/she-said story. So we go elsewhere to figure out if what we were originally sent is true or not.

Steve Yelvington long ago identified this as the most crucial (but neglected) part of the media in a societal ecosystem: being the “Town Expert.” (The other two roles are of “Town Crier” and “Town Square” – which media orgs more or less have a handle on.)

Can’t tell you the number of proposed startups that came through the Knight News Challenge in the last two years aimed at resolving this basic issue – how can we trust what we read? Many of them are seeking to assign some kind of a numeric “reliability score” to the source of the information. Which is interesting in theory – a published climate scientist getting a 99 score, for example, while a Big Oil-funded hack gets a 12.

But in practice, systems like this would probably fall prey to the same phenomenon that plagues Digg or other sites that rely on crowdsourcing to determine importance/credibility — the efforts of a committed radical few to rig the results in their favor. Still, it would be interesting to see a major media outlet start to offer little links in superscript next to attribution, that lead back to a page describing where that quote came from, who the person is, and what their history/agenda is.

We’re all struggling with the effects of the disintermediation taking place because of web technology – that much is evident to just about anybody working in media, advertising or marketing. The problem is that this is taking place at the end of a long, slow movement toward the utter blandification of content. The reasons for that are complex – some of them have to do with the influence of “risk management” thinking at media organizations, where the litigiousness of modern American society has driven deep-pocketed news organizations to water down stories out of fear, in order to evade expensive libel suits. The rest do have to do with the drumbeat these past 40 years of accusations of “liberal bias” in the press, and the attempts to defuse such accusations by applying the aforementioned “he-said/she-said” construction to stories, so that we can say, “Well, at least we gave them a chance to reply.”

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Dec 15

“Filter Bubbles” and the Raison d’Etre for This Here Blog

Posted: under Conspiracy Theories, Denial of Reality, Digital Migration, New Media and Politics, New Media Strategery, Wrongheaded solutions.
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Eli Pariser’s TED talk on the dangers of allowing someone else to choose what you see/hear/feel

If I were a weaker man, I’d just fold up my tent and move on.

However, upon closer inspection, I find myself saying “Yahbut …” a lot throughout this FUD screed.

Pariser has an entire web site devoted to this concept, called, The Filter Bubble. 

To all this sturm und drang, I can only respond by calling upon the wisdom of the Great Philosopher, Sgt. Hulka:

Lighten up, Francis.

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Nov 10

Ukrainian Professors Play with New iPad 2s

Posted: under Digital Migration, new media, New Media Strategery, Online (Multi)Media, Online Video, Ukraine, visual storytelling, Web Tech, Web/Tech.
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…in the courtyard of the Institute for the Digital Future of Journalism

I’ve got great video of everyone having a blast, experimenting with the new guerilla-style video production tactics I’ve been teaching them — I showed them how to use the front and rear-facing cameras on their iPads to shoot video. Here, they are working on producing “establishing shots” using whatever equipment is available to you at the time; in this case, it means holding the iPad up in front of your face and doing slow 360s, talking to the camera, so the audience can see for themselves what the landscape around you looks like.

journalism professors playing with ipads

They absolutely loved their brand-new iPad 2s. It was like seeing little kids getting handed Magic Mirrors. They were polite enough for most of the day, but about mid-afternoon, I just lost them in the wilds of the App Store. Also - I will never understand how the Ukrainian women manage to walk down these uneven, treacherous ancient cobblestone streets in stiletto heels.

I also taught them the basics of shot selection, framing, the Rule of Thirds, and some basic stuff about editing and shot sequencing as a means to create emotion. It was about a semester’s worth of material crammed into a one-day lecture, but at least I opened them up to what is possible, and where they can go to try to learn more on their own.

This is still a beautiful city, even if the sky in unrelenting slate gray, and the wind from Siberia knifes right through you after the sun goes down…

At night, the streets of Kiev are filled only with the rumble and clatter of Dr. Zhivago trolley cars, and the whistling north wind. The architecture here is like the people; kind of battered, but still full of character. Resilient.

I haven’t gotten to see as much of this city as I would like; I’ve always been working too hard, or pretty much exhausted & creaking from the demented flight schedule it takes to get here from Los Angeles. Still, the little I have been able to discover on my own has been delightful.

ukrainian student concentrates on the screen

This time around, my students arrived in my classes with significant New Media skills. Some of them were already creating infographics, and this girl is already ghost-blogging for big financial companies. As you can see, she is quite determined; meanwhile, behind her, another of my more active and vocal students gasps in horror at the convoluted assignments I have inflicted on the class...

One of the greater joys of this class was seeing my students help each other out. When they got stuck with some of my more technically challenging exercises, they reached out to each other, and shouted advice back and forth across the classroom.

There is no better feeling for me. I am only here for such a very short time; I keep wishing that I had an entire semester to really reach deep into these young people, to help them draw out their skills & refine them. But seeing their willingness to follow me down these strange multimedia pathways, and to help each other out along the way … leads me to believe that they will continue to help each other out after I am gone.

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Oct 04

A Kind of Symmetry

Posted: under Digital Migration, New Media Strategery, Travel.
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I’m in Sofia, Bulgaria, training journalists & others on how to use the various tools of New Media.

As part of the trip, we went into the mountains, to an ancient monastery. Yeah, I know — a trip up winding paths to a crumbling castle … bring your garlic, stakes and holy water, right?

Actually, the Rila Monastery (as I said in an earlier post) is one of the truly amazing places on Earth. Man, they really loved to decorate this place up.

So here’s a shot of me on the portico of the cathedral here — a quote I heard is that “this place is like the Jerusalem to these people. It’s their Holy Land.” To me, the symmetry of this place lies in the fact that the monks here, for centuries, preserved knowledge by laboriously hand-scribing illuminated manuscripts. Until they were supplanted by herr Gutenberg’s movable type technology.

I am here to teach people about the modern equivalent of that disruptive technology.

Surrounded by Devils

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Sep 27

Where the Symbols on the Dollar Come From…

Posted: under Digital Migration, Multimedia, New Media Strategery, newspaper crisis, Online (Multi)Media, Viral Fame.

This is painted on the ceiling of the Rila Monastery in the mountains of Bulgaria, one of UNESCO’s World Heritage Sites.

the eye of god in the rila monaster in bulgaria

I can’t help but wonder whose eye this ancient artist used as the model for the Eye of God. The history and beauty of this complex makes me feel like I’m about to embark on some sort of DaVinci Code-like adventure, only this one will involve online business models and the mysteries of HTML5. Heh. Hopefully, I won’t be pursued by some self-flagellating Newsroom Curmudgeon, bent on undermining my message about how there is actually hope for the future, that journalism will survive, even if it does take a form that is strange and possibly abhorrent to the practitioners steeped in The Old Ways.

I’m traveling to Bulgaria (and to this amazing historical site) to lead a series of panel discussions with scholars, students and the nascent digerati on the future of journalism in the digital age, hopefully continuing in my role as an international Digital Johnny Appleseed. The training session we did yesterday at the Institute of the Americas in La Jolla was amazing – one of the best groups we’ve ever presented to, and one where we could see already that journalists from all over Latin America were discovering on their own, ways that they could cooperate and help each other across the vast distances.

And once again, I shall be completely shameless and link to the recordings on UStream of the live sessions, featuring my wife Janine.


 

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Jul 01

Sweet Mother of FSM, Google+ Is Smart!

Posted: under Community, Design, Digital Migration, google, Google Android, New Media Strategery, Platform obsession, Uncategorized, Webconomics.
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In less than five minutes, I responded to an invitation (that is probably still in pretty high demand) and signed up for Google+.

Being able to add people to the circles is an absolutely frickin’ brilliant move! The little animations are absolutely killer. I have been wanting this and talking about this and boring the living shit out of my tech-dw33b friends about how the one big problem STILL with social media is that it’s damn near and all-or-nothing game.

No longer. Someone at Google “got it,” and this is a killer feature that Facebook DOES NOT HAVE.

Also: Google+ aggregates my information from all manner of sources, so I don’t have to go through that goddam tiresome “OK, let’s fill in all the blanks on this profile page yet again … wait, what? … it timed out? (long cursing session)”

Check out the screen cap below – this is after only a few minutes of cursory work:

dave lafontaine profile on google plus
All this got added to my profile automatically. It borders on the creepy … except for the fact that I wrote and posted all this info about myself in the first place, and I approve of it and can tell instantly where it came from. Also note on the right-hand side: all the various places where I have established a social profile, all aggregated in the same place.

I kinda disagree with this post on AllFacebook, where they focus in on how Google has made it “compulsory” to be part of Google+, and that the key to all this is “time on site.”

While tech pundits are widely praising Google’s new Plus product, I’ve found the one feature that could take away from Facebook where it’s most dominant: Time on the site.

Facebook users are known for staying on the site for over half an hour a day, something no other site could compete with… until now.

To be honest, my gut reaction after using Google Plus was initially, “Why on earth would anybody switch to this from Facebook?”

However, when I loaded up Google Finance as I do every morning, I suddenly realized that I was asking the wrong question. The reality is that users won’t have the option of not using Google Plus.

However, later on, they kinda stumble into something interesting, that’s also come up recently in the kerfuffle over the “Open Letters to RIM” – that is, that tech companies are starting to realize that what will really make them successful, is making it easy for developers & propellorhead-types like, well, us … to come and play in their sandbox.

Add to that this very insightful dissection of what was at the core of MySpace imploding – the same thing at work, i.e. pissing on indie developers – and you start to see something fascinating emerging in corporate thinking … for those intelligent enough to read the tea leaves (or Cheeto crumbs, if you will).

 

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Jul 01

Ethiopia New Media Training

Posted: under Digital Migration, journalism, new media, New Media Strategery, newspaper crisis, Online (Multi)Media, Online Video, Travel, Video, Web Tech, Web/Tech, Webconomics.
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The clash of ancient and modern is never more stark than in these developing nations

I’ve been in Addis Ababa, Ethiopia, for the last week, training the local journalists and government information officers (aka PR flacks) on how best to take advantage of the way that “New Media” is creating new ways of connecting with each other, and the world at large. I’m here as part of the same US Embassy program that has sent me to places like Chile, Kazakhstan, Georgia, Costa Rica, etc., to try to bring people the benefits of experience (aka the way newspapers & TV news has imploded in the U.S.), so they can start planning for the Great Digital Migration.

dave lafontaine teaches video editing to tv journalists in ethiopia

This is my class of TV journalists at Addis Ababa University (AAU). I tried to cram as much about online video and sharing into my short sessions as I could. Here, I'm showing how to use both professional tools like Adobe Premiere Pro CS5, as well as free alternatives like Windows Movie Maker.

The one thing that everyone here agrees on is that Ethiopia desperately wants to change its international image – c’mon, admit it. When you think of Ethiopia, what images come to mind? Deserts, starving people, vultures, Live Aid, right?

Well, it’s not like that any more. In fact, if you look around at the Addis Ababa skyline, you’ll mostly see cranes and highrise towers under construction. The real-estate bubble that burst and devastated the rest of the world never took hold here.

cows in the streets of addis ababa

There are still many reminders that the ancient ways of living are still very much in existence here in Addis, but please also note all the other markers of modernity in this shot.

However, they are facing many of the same challenges as the rest of the world, at least when it comes to the emergence of the internet, and the struggles of newspapers, radio and TV stations to come to grips with social media, and the ability of anyone to become a publisher/broadcaster/internet troll.

dave lafontaine and the owner of sheger fm

The very first place I visited was Sheger FM, the one independent radio station in Ethiopia. This is the courageous owner, who is really struggling to walk the razor's edge here in Addis.

 

I’ve found many of the same behaviors and attitudes I’ve encountered in the other places that I’ve done web/online video/social media training sessions – stubborn insistence that things will never change, toxic skepticism, and even outright hostility.

After a bit of a rocky start, these guys really came around and appreciated the hands-on lessons I gave them on how to do live video stand-up reports and how to compress video into the best codec to upload to YouTube. The Nelson Mandela building is a challenge, though; between the thin air at this 8000-foot altitude, and having to haul my big carcass up 5 (five) steep flights of stairs, the first few minutes of every class were mostly spent huffing and puffing, and hoping that someone in the class had a particularly insightful comment.

 

dave lafontaine and his tv production class in front of the nelson mandela building at addis ababa university 

Dave LaFontaine and his tv production class in front of the Nelson Mandela building at Addis Ababa university in Ethiopia.

 

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Mar 22

Cookie Abuse: Absurd Expiration Dates & How to Fix This

Posted: under Conspiracy Theories, Digital Migration, New Media Strategery, Web Tech, Webscams.
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Doop-de-doop, just adjusting the settings on Safari so’s it doesn’t keep opening up a new window every time I click a link. It’s one of the default settings in Safari that I really deplore. Maybe this made sense back when Safari first came out, and it was common to open new instances of a browser when you were doing something complicated like (gasp!) viewing two of the literally dozens of websites that were then in existence — at the same time! Wowee-zowie! It makes no sense for Safari to have defaults that make it act like Internet Explorer 3.0 or Netscape Navigator.

(Aside: have you ever tried to explain to someone younger than 20 what it was like to be “mousetrapped” back in the day? Do any of you remember what being “mousetrapped” on your browser was like? Hello? Is this thing on…?)

Anyway, I happened to click on the Security tab and then the Show Cookies button. Here’s what I saw:

list of absurd expiration dates for browser cookies

This is a short list of the cookies on my Mac. I've expunged some of the scary-looking hexcode on the right. Pay attention to the dates in the column in pink.

Yeah, that’s right. Some of the cookies on my computer won’t expire until nearly 30 years after I hit my 100th birthday. Most of the others will (supposedly) stay resident and not expire for another quarter-century.

Who does this? I mean, really? Is it really sensible in any way to assume that this computer, as much as I love & use it on a daily basis, will still be alive and kicking in more than 10 years? Or even 5? Have these guys even heard of Moore’s Law? I’m not bumming specifically on Lynda.com, because there are many other offenders, different only in degree.

But really, this is user abuse. Why would you cram something onto my machine that is so obviously useless, unless

  1. You figure your average user is too thickwitted to actually delete their cookies regularly, the way most websavvy users do (or at least try to – more about that in a bit)
  2. You arbitrarily picked a date far into the future because you couldn’t be bothered to take the extra 30 seconds to actually consider the needs of your audience;
  3. You are being sneaky and underhanded, and you’re either planting what amounts to spyware on my computer, or you are actively engaging in the practice of Zombie Cookies.

It is #3 above that really gets my goat. It exploits the users’ trust, relying on the same obliviousness that makes so many of us just click on the “I Agree” button when faced with these labyrinthine EULAs & suchlike. This is short-term thinking. And it is wrong.

This has changed the way that I look at the sites that have placed these kinds of hidden, ill-considered material on my computer. I pass this on in the hopes that other users voice their concerns as well — only if enough people start becoming aware of shady practices like this will companies start policing themselves.

Useful stuff: If you want Safari to stop acting like Internet Explorer/Netscape circa 1997, here’s what you do:

  1. Under the Safari menu, click on “Preferences” (⌘,)
  2. Click on the Tabs tab (and yes, I know how that sounds, but that’s what it is)
  3. Click on the pulldown menu next to “Open pages in tabs instead of windows” and choose anything other than “Never”

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Feb 02

More Apple EULA Goodness

Posted: under Conspiracy Theories, iPhone - Hype and Reality, New Media Strategery, Web Tech, Webconomics.

Not to sound like a whiny ex-Apple fanboi here (check out the wrath Cory Doctorow has incurred over a BoingBoing by addressing this issue, if you dare) — but every time I tap to update my iPhone apps, I gotta swallow another amended EULA from Apple.

This latest cramdown seems to center around the whole subscription issue – one that mag publishers have been screaming about for the last year.

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Oct 17

Where is the media heading?

Posted: under advertising, Denial of Reality, Digital Migration, New Media Strategery, newspaper crisis, Newspaper Deathwatch, Online (Multi)Media, Online Video.
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First in a series of videos taken during a panel discussion for PR Newswire at the LA Times building. 

 

On the panel with me, the delightfully funny and plainspoken Serena Ehrlich, who knows more about how to handle media in the digital age than the last three Presidential Press Secretaries put together. Although there is a marked resemblance there to C.J Craig of the late, lamented Bartlett administration. 

Anyway, this is a bit of an intro to what the conditions are like for the media, and what the big forces shaping the future are going to look like. 

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