Sips from the Firehose
A blog that seeks to filter the internet into a refreshing, easily-gulped beverage


Jan 18

Truth Vigilantes and Online Reputation

Posted: under Denial of Reality, Digital Migration, new media, New Media and Politics, New Media Strategery, Webscams.

This was originally a comment to Robert Niles’ excellent piece on the Online Journalism Review, on whether or not the New York Times should be a “Truth Vigilante”. I’m republishing it here, because it looks like the commenting feature on OJR (always a little hinky) is b0rked again, and this issue is one that touches a really raw nerve in me.

First, the background:

On Friday, Arthur Brisbane, the public editor (I guess it’s another way of saying “Ombudsman” or “Sacrificial Flak-Catcher”) of the New York Times published a now-famous piece, asking, Should the Times be a Truth Vigitlante?

I’m looking for reader input on whether and when New York Times news
reporters should challenge “facts” that are asserted by newsmakers they
write about.

(snip)

This message was typical of mail from some readers who, fed up with
the distortions and evasions that are common in public life, look to The
Times to set the record straight. They worry less about reporters
imposing their judgment on what is false and what is true.

Is that
the prevailing view? And if so, how can The Times do this in a way
that is objective and fair? Is it possible to be objective and fair when
the reporter is choosing to correct one fact over another? Are there
other problems that The Times would face that I haven’t mentioned here?

The reaction has been pretty heated. MetaFilter pithily said “Duh.”  Jay Rosen wrote a post name-checking his longstanding criticism of the whole “View from Nowhere” approach adopted by the press. And Gawker snarked that the NYT should instead just make stuff up.

Here was my reaction, republished here:

It’s interesting to see this issue break out into the open like this. In retrospect, the only thing that’s surprising is that it’s taken this long. Consider: internet sites like Snopes & PolitiFact owe their very existence to the breakdown of trust in our existing news institutions on the part of the audience. We read stuff (often sent via e-mail from the semi-mythical disgruntled conspiracy theorist uncle). Checking our newspaper/TV/radio/whatever, there’s a he-said/she-said story. So we go elsewhere to figure out if what we were originally sent is true or not.

Steve Yelvington long ago identified this as the most crucial (but neglected) part of the media in a societal ecosystem: being the “Town Expert.” (The other two roles are of “Town Crier” and “Town Square” – which media orgs more or less have a handle on.)

Can’t tell you the number of proposed startups that came through the Knight News Challenge in the last two years aimed at resolving this basic issue – how can we trust what we read? Many of them are seeking to assign some kind of a numeric “reliability score” to the source of the information. Which is interesting in theory – a published climate scientist getting a 99 score, for example, while a Big Oil-funded hack gets a 12.

But in practice, systems like this would probably fall prey to the same phenomenon that plagues Digg or other sites that rely on crowdsourcing to determine importance/credibility — the efforts of a committed radical few to rig the results in their favor. Still, it would be interesting to see a major media outlet start to offer little links in superscript next to attribution, that lead back to a page describing where that quote came from, who the person is, and what their history/agenda is.

We’re all struggling with the effects of the disintermediation taking place because of web technology – that much is evident to just about anybody working in media, advertising or marketing. The problem is that this is taking place at the end of a long, slow movement toward the utter blandification of content. The reasons for that are complex – some of them have to do with the influence of “risk management” thinking at media organizations, where the litigiousness of modern American society has driven deep-pocketed news organizations to water down stories out of fear, in order to evade expensive libel suits. The rest do have to do with the drumbeat these past 40 years of accusations of “liberal bias” in the press, and the attempts to defuse such accusations by applying the aforementioned “he-said/she-said” construction to stories, so that we can say, “Well, at least we gave them a chance to reply.”

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Dec 15

“Filter Bubbles” and the Raison d’Etre for This Here Blog

Posted: under Conspiracy Theories, Denial of Reality, Digital Migration, New Media and Politics, New Media Strategery, Wrongheaded solutions.
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Eli Pariser’s TED talk on the dangers of allowing someone else to choose what you see/hear/feel

If I were a weaker man, I’d just fold up my tent and move on.

However, upon closer inspection, I find myself saying “Yahbut …” a lot throughout this FUD screed.

Pariser has an entire web site devoted to this concept, called, The Filter Bubble. 

To all this sturm und drang, I can only respond by calling upon the wisdom of the Great Philosopher, Sgt. Hulka:

Lighten up, Francis.

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Nov 20

Wrongheaded Solutions: eBooks (… on a little plastic card to be inserted in the e-reader)

Posted: under Denial of Reality, Digital Migration, Platform obsession, Wrongheaded solutions.

Norwegian company Norli Libris  introduces nonsensical “eBook” publishing model

Quick Hit: Saw this on BoingBoing, followed it over to Applied Abstractions, and just couldn’t resist commenting on it, for 1) the benefit of my international students, who might wonder WTF is up with this and 2) to keep me from yanking out my own hair by the fistful. The idea is that consumers will have to buy digital books not as downloadable files, but on cards called Digi Short, which will be inserted into the back of customized (i.e. DRM’d to death) Kibano Digi Readers.

Apparently, the one advantage would be that said “books” would thus be exempt from VAT in Norway, although the list price will be the same as a download.

Nut graf:

The Norwegian publishing and bookselling industry, an astonishingly
backward group of companies when it comes to anything digital, yesterday
introduced a new concept for e-books that, even for them, is rather
harebrained. They want to sell e-book tablets where you can buy books
not as downloads (well, you can do that, too) but as files loaded on
small plastic memory cards, to be inserted into the reader [article in Norwegian].
This preserves their business model (though they can probably stop
using trucks and start using bicycles for distribution). According to
their not very convincing market analysis, this is aimed at the segment
of the book buying market who do not want to download books from the net
(but, for some reason, seem to want to read books electronically.)

This is such an awful, awful, CueCat-level thinking approach to digital distribution. The whole point of having a mobile device like the iPad or Kindle or Nook is so that you can do instant purchases & consumption of content. You walk past a poster advertising the new blockbuster action movie, now available as a Blu-Ray or for download – you know you’re going to have an hour to kill on the commuter train on the way home, and you missed the movie in theaters, to you decide to splurge. Out comes the tablet, button is pushed, movie is set to download in the background as you continue walking to the train station/subway/hovercraft depot.

Hint: You want to ENCOURAGE your customers to make impulse buys of your content, rather than make it tougher for them & thus allow time for second thoughts to creep in.

Making the public buy, collect, sort & carry with them little plastic cards with books on them? Good God. It displays the desperate attempt to keep the content all within the walled garden; if we can’t sell dead-tree editions or shiny little discs (goes the thinking), well, maybe if we just shrink it all down to credit-card size, we can keep people having to pay us for physical objects. And as long as the Big Publishing controls distribution, pricing & availability of a physical object, well then, all the old rules still apply.

Only they don’t.

The old rules haven’t applied for some time now.

People will not carry around little cards with books as data on them, slotting them in and out of a tablet reader. And even if (via some alien mind-control ray that bathes the Earth in Luddite Stupidity) they do, a thriving business will soon spring up, dealing in the blank pieces of plastic that can then be filled with the data.

The media business is no longer, and never will again be about, the control of big belching factories that churn out physical copies of stuff that gets trucked from A to B and then put on shelves. It’s about paying attention to every other step that used to lead up to that point. You know, all the stuff that newspapers and TV stations and movie studios and record companies ignored, and is the reason so many of them are in trouble.

That is, concentrating on creating something wonderful. Useful. Delightful.

Cool.

It makes me sad to see that so many companies are still thinking in terms of how to defeat the digital revolutions, rather than on how we can use the web to do so many totally new, amazing art forms.

UPDATE: The initial reports (see the fact that this was a “Quick Hit”) seemed to indicate that it was Digi.no that was doing this. It turns out that it is a company named Norli Libris, whose attempt at rolling the clock back has elicited comment from other bloggers, as well as the mighty EnGadget. I thus fixed the attribution & links at the top of this post, and added a graf explaining more about Norli Libris.  Thanks to @sigvald for pointing this out via Twitter (and to Google Translate for helping me decipher the Norwegian story on this.)

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Sep 13

Moran Cerf, Madonna, and the Mass Media Reality-Distortion Field

Posted: under Amusing Nonsense, Denial of Reality, Pop Culture Quirkiness.
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Moran Cerf describes his “Liberty Valance” moment on KCRW’s UnFictional

I’ve already posted this to my Facebook profile, but the story put a hook into me, and deserves a more thorough reaction, comment & perhaps clarification.

This story struck a particular chord with me, because in my professional career, I’ve seen first-hand how a media meltdown can bend reality, even for the people who had first-hand knowledge of what really happened. If you haven’t already heard it, please click on the link above and listen to what happened to Moran when he blundered into the international media spotlight.

Basically, Moran was doing research into how the brain functions, and two words in the press release they had prepared sounded to an editor at the BBC as though they were announcing that they were able to record dreams.

The story took off, and Moran struggled for weeks with the misperceptions that hardened into “facts” in the minds of the international media. I can’t do justice to what happened next, only groan in familiar pain as he describes how the story took on a life of its own and drowned out the original message they were trying to convey (which is in the video below).

Thought projection by neurons in the human brain

This really resonated for me because of something that happened more than 20 years ago, back when I was working as a paparazzi (yes, I was one of the unholy legions that race through the streets of Hollywood like the minions of The Humoungous in Road Warrior. It was fun for a while, and I wrote a book about it). The situation was that Madonna and Sean Penn were getting divorced. The bureau chief was struggling to find some new way to spin the story; it was widely suspected that Penn, who was, and is, notorious for his volatile temper, had freaked out over some of Madonna’s flirtatious behavior. But to say that Penn had smacked her around would be to accuse him of a felony in print — a real no-no in the journalism game, and one that can wind you in court for years, defending serious libel litigation.

What to do, what to do …

Well, the editor fabricated the story that Penn had pitched a fit over Christmas and tied Madonna to a chair. He used the phrase “trussed up like a turkey.”

Perfect!

The story was the right combination of lurid & salacious (leading to big newsstand sales!) while still remaining on this side of actionable and defamatory. It ran to great acclaim and got picked up by all manner of other news outlets, repeated again & again as the moment that Madonna and Sean split up. And the phrase “trussed up like a turkey” was used by other media outlets, and then spread to all the TV tabloid shows – A Current Affair, Hard Copy, etc. etc.

Years later, I was going through the morgue (no, not the place where they store dead bodies, although I was actually in such places for stories at other times during my career — the “morgue” is what we used to call the battered filing cabinets full of clippings from old newspaper and magazine stories that we used for research). I was trying to find some background fact on Madonna, and I started to notice a pattern.

Over the years, every time she did an interview in the early 90s, Madonna was asked about her relationship with Sean Penn (and in turn, he was asked about her). They would refer to the story about their Christmas fight, and they would deny it. At one point, Sean said something like “they said I dressed up like a turkey” (apparently, someone had mispronounced or misunderstood the verb “trussed”) and laughed.

And then something very strange started happening.

Madonna started saying that the reason she split up with Sean Penn was that they had had a fight over Christmas. And that he had tied her to a chair.

She even used the phrase “trussed up like a turkey.”

The story had been repeated so many times over the years, that even the people to whom it was supposed to have happened, who knew it to be untrue, had come around to believe that it had actually happened to them. Madonna had heard so many people talking about how she had been tied up, that she actually believed that it had happened to her. Her perceptions of reality had become unmoored … although many might say that this is a rather common condition in Hollywood.

This is the effect of the mass media on us these days. It is like an enormous, all-encompassing hypnotist, whispering in our ears wherever we go, flashing subliminal (or liminal) messages at us all the time.

Repetition has an effect on human consciousness. On perception. On memory. Why else do those damn radio ads for cheap car insurance chant their “Dial 1-800-blahblahblah” numbers at us over and over again? Why else do we train little kids how to say their alphabet and do their times tables with flash cards?

Moran Cerf’s work centers around the micro scale — how on a personal level, we don’t really know what we think we know. My life has been spent examining that effect on a more macro scale — where, as a society, it doesn’t matter what really happened, only what people think (and say) happened.

Reality is, indeed, what we make of it. Which is both exciting, and frightening.

Now watch this video of Moran talking about colonoscopies.

The Illusion of Free Will – Mindshare LA

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Oct 17

Where is the media heading?

Posted: under advertising, Denial of Reality, Digital Migration, New Media Strategery, newspaper crisis, Newspaper Deathwatch, Online (Multi)Media, Online Video.
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First in a series of videos taken during a panel discussion for PR Newswire at the LA Times building. 

 

On the panel with me, the delightfully funny and plainspoken Serena Ehrlich, who knows more about how to handle media in the digital age than the last three Presidential Press Secretaries put together. Although there is a marked resemblance there to C.J Craig of the late, lamented Bartlett administration. 

Anyway, this is a bit of an intro to what the conditions are like for the media, and what the big forces shaping the future are going to look like. 

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Nov 12

Newspapers’ Dying Swan Song: SF Chronicle Tries Glossy Paper, Splashy Color

Posted: under Art, Denial of Reality, Digital Migration, infographic, Newspaper Deathwatch, Newspapers, Platform obsession, Wrongheaded solutions.
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Print die-hards claimed that all that was needed to reverse the audience migration to the internet was to make newspapers more “lively” in appearance. Early verdict: looks pretty, but the advertising still isn’t there, and that sound you heard was Mort Zuckerman puking and weeping over in the corner.

I’ve been in the Bay Area for a convention of “[fill in blank] for Dummies” authors and various business meetings, and I’ve taken the opportunity to scope out what the San Francisco Chronicle has been doing with its much-ballyhooed investment in glossy magazine-style paper for the front pages of its sections, and the use of high-quality color images.

SF Chronicle - Front Page Wraparound Ad

This is a strategy that is also being pursued in New York by NY Daily News publisher Mort Zuckerman, who has invested more than he would like to admit to (millions? hundreds of millions?) into high-tech printing presses, capable of churning out massive print runs with razor-sharp color. The 15-tower, triple-width ultra-compact Commander CT press looks a lot like the last-generation Nikon F6 film camera. It was the apex of film technology, what many analysts recognized at the time as “the perfect camera” – but that alas, was rolled out just as every working professional made the move to use digital.

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Jul 24

AP Installing Software to Track “Content Thieves” – This Should Work Out Just Fine

Posted: under Denial of Reality, Digital Migration, new media, Newspapers, Webconomics, Wrongheaded solutions.

At the risk of having some tort-toting barrister slithering under my office door, here’s a link to a NY Times story about the latest salvo in the growing war between Traditional Media and online news aggregators/commenters.


The Associated Press said Thursday that it would add software to each article that shows what limits apply to the rights to use it, and that notifies The A.P. about how the article is used.

Tom Curley, The A.P.’s president and chief executive, said the company’s position was that even minimal use of a news article online required a licensing agreement with the news organization that produced it.

I hardly know where to begin here. If you’ve been following the war between Online & Traditional, as it’s reached the screeching desperate frenzy this year, the most-repeated shibboleth is that the news industry committed the “Original Sin” of making its content available online for free, and that everything would go back to the fat profit-margin salad days if only we could roll back the clock and stop the distribution of news & information via that damn intertubes thingy. If we can just track and control who uses what we produce, maybe we can choke off all the “freeloaders and leeches” who are competing for ad dollars without actually doing any work themselves.

So the newspapers, watching the traditional paper iceberg slowly melt around them, put the vise on the AP to Do Something. Anything. The problem is, we’re still short of solutions.  I’ve been working in New Media for more than 12 years now, and I’ve done as much original research and case studies on the Economics of News, and I’m not sure. We’re fumbling towards something, though, and the last few months have actually made me cautiously optimistic that we’re going to be able to reinvent how news & information flows in our societies, in ways that actually benefit the average citizen. That is, the citizens are informed of stories about, say, how the subprime mortgage market is not such a good long-term idea, or that the aftermath of conquering Iraq might be messier than the bespectacled Secretary of Defense claims.

Yeah, I know, those stories did appear in the media and on the boob tube. But what’s attracted the biggest, heaviest coverage these last few weeks, as we’ve sought to retool our health care system, turn around a losing war in Afghanistan, and fact-check how trillions of bailout money was spent?

That’s right. Michael Jackson.

The Original Sin of journalism & newspapers was not to make its content available on the web. The Original Sin was when we looked the other way as our media outlets were snarfed up and transmogrified into revenue-producing subsidiaries.  The consequences of that have had far greater import and impact than our little measly stunted careers (although on a personal level, I’m obviously less than thrilled & have taken quite a hit myself).

So forgive me if I’m not doing the Snoopy Dance over a scheme to erect paywalls to ensure that control over the national conversation remains in the hands of the over-leveraged corporate entitities that got us into this predicament in the first place.

If I’m running a growing network of web-based local news producers, I’m ordering Dom Perignon by the Methuselah today. Why?

1. Every conference I’ve been at for the past two years, the big advertisers say that they’re shifting their budgets to digital/online
2. The AP and newspapers are walling themselves off, and will presumably soon be implementing a RIAA-type model of suing people who infringe on their content
3. The bloggers & aggregators will quickly link to whatever competition provides the same information without all the hassle (or just use the freshman book-report strategy of paraphrasing without linking)
4. Traffic will flow to the competition. Ad dollars will follow.
5. Oh yeah – and the one type of content that is original & can’t be remixed is video… where even if a blogger/aggregator embeds or downloads/transcodes, your logos and your advertiser’s messages will still appear…

I thought that the news and the music business were at about the same point on the evolutionary timescale. It appears that the news business is bound and determined to take a step backward.

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May 19

Watching the Watchmen: Chron Reporter Fired for Criticizing Bosses

Posted: under Denial of Reality, Newspaper Deathwatch, Newspapers, Webconomics.

Man, I didn’t think there was anyone left at the Chronicle to fire – and here I read that they just canned 151 more people?

Delfin Vigil, a reporter at the Chron, took out an ad in the Examiner to decry the sorry state of the paper after all the cutbacks, layoffs, contractions, consolidations, downsizings & general slow self-asphyxiation.  Surprise! He just got canned in the latest round of layoffs, and has written an impassioned letter questioning what’s left of journalism these days. 

In his letter, Vigil does raise a valid point, about how journalists are encouraged to criticize every other leader besides the guys in charge of the media companies that they work for.

Here’s my stupid question: Why is it that journalists are allowed (and even encouraged) to publicly challenge, question and criticize everyone else’s boss — except for their own?

(snip)

If we as newspaper journalists aren’t allowed to place the same kind of public pressure on our own authorities, who will? Does anyone truly believe that the leaders of The Chronicle and other dying newspapers across the country don’t deserve the same level of scrutiny?

It’s long been a truism in the industry that the story that the press covers the least (and the worst) is themselves.  The fruits of that neglect are now becoming clear to all of us.

What would have happened if, back in the 80s, the industry had really done an in-depth investigation of what was plainly obvious to anyone working in & around papers that were being snapped up by chains like Gannett?  Every journalist I knew then talked about how being bought by Gannett meant that the paper was stripped of everything that made it distinct, and the best talent was shipped off to toil at the USA Today, while the newly installed publishers were under tremendous pressure to “make their numbers,” and sought to do so by widening circulation by any means necessary. This model was quickly copied by other large & rapacious chains, who took advantage of the relaxation of media ownership rules to start a feeding frenzy on small papers and TV & radio stations.

Which meant that smaller staffs were whipped like dogs to produce copy that could be  wrapped around the ads.  That fat colorful graphic packages were produced to “engage” the readers and give them the sense that they were actually learning something from the paper, while longer investigative projects – and particularly those troublesome community-defending “crusades” were quietly taken out back and shot.

Yeah, I know, there are always exceptions to these broad generalizations.  I am quite certain that a lot of the smaller papers that get consumed by the big chains continued to do the best they could with what they had.

But the problems only accelerated in the 90s
, and I recall very little mention of it at the time. Perhaps we had become inured to it by that point. It was the inexorable trend, so we might as well figure out how to exist under it.

Only…

What would have happened if, sometime in the 90s, reporters and editors had started making it as much of a priority to report about what was happening to the news business … maybe some fraction of the news hole that was allocated to oh, say, the O.J. Simpson case?

Again – I know – long analysis stories about the consolidation of news outlets hardly grabs the same numbers as the White Bronco freeway chase.

At some point in the last 20 years, the news business started turning out products that the citizens of the United States decided they could pretty much do without.  There were mutterings about it, but nobody really started screeching until we found ourselves stuck in this blind alley from which there seems to be no exit.

One last happy graf to leave you with:

The prestigious stock-rating firm of Morningstar says that two big newspaper chains, McClatchy and Lee Enterprises, may be worth zero. “McClatchy stock could be worth nothing,” says Morningstar, adding that Lee Enterprises “shares could lose their entire value.” Fair value of each is listed at $0.00. Both are deep in debt.

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Jan 30

Bailout Cash for Newspapers? A Cure That Would Only Worsen the Underlying Disease…

Posted: under Blogs, Community, Denial of Reality, Digital Migration, New Marketing, new media, Newspaper Deathwatch, Platform obsession, Politics & New Media, Wrongheaded solutions.
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I posted this as a comment here, already, but it bears repeating.

While the concept of a bailout for newspapers (and allegedly for good journalism) seems attractive at first blush, I fear that in practice, the billions in bailout funds would suffer the same fate as the billions bestowed upon the banking industry.

That is, they would be swiftly pocketed in the form of “well-earned bonuses,” and only a few crumbs would make it down to the level where the money would actually do any good.  While I’m not in the “burn baby, burn” camp the way many other digital triumphalists have been (and there’s at least a faint whiff of that hereabouts), I think that dumping fat stacks on media conglomerates will not solve the underlying problems of the crumbling of business models.

Now then – a Manhattan Project (of sorts) to build solid business models to support quality journalism? That would = the hoary “teaching a man to fish” paradigm.

I know faith in The Invisible Hand is in short supply these days (and where it can be found, it’s usually being in the stocks in the town square, being pelted by posters on Angryjournalist.com), but the fact is that there is a demand for something to perform the function of information dissemination that newspapers do/have done. If the Drug Wars have taught us anything, it is that where there is a demand, and money is attached to that demand, there will correspondingly be a supply.

This is all growing out an essay on the op-ed page of the NY Times and chittering in the Twiterverse, as the nervous journalists see the vultures staring downward, and big guy in the hood with the scythe striding through the newsroom.

By endowing our most valued sources of news we would free them from the strictures of an obsolete business model and offer them a permanent place in society, like that of America’s colleges and universities. Endowments would transform newspapers into unshakable fixtures of American life, with greater stability and enhanced independence that would allow them to serve the public good more effectively.

o-rly-2Well, allow me to respond to that one.

Not to get all Reagan on you, but that is complete and utter madness. Newspapers are so important, so crucial to our lives, that it is the duty & obligation of the government to preserve them?

Wow.

OK, it’s a given that journalists have something of a Messiah Complex.  You have to have something else going on psychologically to get into this low-pay high-stress field. But this is really crossing the line. And making an unfortunate conflation between the newspaper industry and good journalism – yes, it gets done at newspapers, and there are some magnificent examples of this. But the industry is asphyxiating itself, and dumping wads of cash on it will not solve the underlying problems.

Government intervention here would create more problems than it would solve. Allison Fine is onto this issue:

So, the fundamental premise of the need to endow newspapers and preserve them at public expense is that false information exists on the Internet? Of course it does, as it does on TV, on the radio (should we also consider endowing Rush?) in magazines, and in many, many newspapers. Which media would the authors like to choose as being least likely to contain false information? And which medium do they think did the best job of  bringing the lies and corruption of the Bush Administration to light — hint, don’t look at newspapers, Josh Micah Marshall and his Talking Points Memo website would be a much better bet.

So, the fundamental premise that only newspapers can hold government accountable is specious. But that isn’t my biggest issue with the article. It is the naive assumption from those outside of the nonprofit sphere that 1) nonprofit status is intended for companies that don’t have a viable business model, and 2) raising billions of dollars in endowment funds is doable, particularly in today’s economy.

If anything, the effect of billions spent on preserving the newspaper format as it is, without any changes, will mean that we’ll all be getting print products dumped on our doors that are increasingly ad-free.  Yeah, there will be a number of advertisers who will still be there because the eyeballs are there.  But the trends of readership of mass print products are not heading up (niche and community newspapers are another story).

Worst of all, the preservation of a business model that is clearly no longer functional will suck the oxygen out of the room for the products that should (and are, in some cases) being developed to do the job that newspapers have done.  Artificially propping up newspapers in their current form will stifle the innovation in the marketplace, and long-term, only make the inevitable collapse worse.

We’re kinda seeing that take place in the real estate and credit markets right now. The government artificially propped up the economy for eight years with crazy spending and stupid low interest rates.  Instead of hard work & ingenuity to produce real growth, it was Free Money Day Every Day, as real-estate speculation in areas like Scottsdale, Las Vegas, Miami & L.A. led to the “$30,000-a-year millionaire” who made $10,000 in arcane mortgage kickbacks every time he/she signed his/her name to a loan document.  The results of that are the global economic meltdown we see occurring right now.

Meanwhile, driven by the market economics, ESPN is starting to experiment with setting up a disaggregated local blog network to cover sports at a granular level.

ESPN sees the writing on the wall. In their industry they need strong stories to promote sports and strong sports to drive interest to their stories.  A fan that is underserved by his newspaper is less interested in following his team on ESPN.  Additionally, there is big advertising money for ESPN if it can become the resource for local sports.

This is a long term proposition, however. Even the mighty ESPN cannot yet afford to hire 30 beat writers to cover each NBA team. Instead it is working towards its goal by teaming with independend bloggers in a win/win/win proposition.  The bloggers have a chance at monetizing their efforts, ESPN can become the central resource it wants to become and fans can get the information they want as a new, viable local sports media business model starts to thrive.

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Jan 19

APT on Shaky Ground: Yahoo’s Ad Sales Partnership with Newspapers

Posted: under adsense clickfraud, Denial of Reality, Digital Migration, Mobile advertising technology, monetizing mobile content, Newspaper Deathwatch, Webconomics.

Three quick hits:

1. Here’s an interesting article about the one bit of bright news the newspaper industry had in the past year or so – the APT partnership with Yahoo that allowed newspapers to use Yahoo’s user-targeting technology to serve up ads. Here’s CNBC’s description:

It’s an online marketplace for display ads.

It allows publishers of display ads (like newspapers) and buyers of those ads to connect in this web platform that’s intended to be an efficient, transparent system.

Apparently the business of selling display ads is incredibly time intensive and complex- it even involves old fashioned technology like -gasp- fax machines to demonstrate what an ad would look like. This new technology aims to make the process of selecting and targeting display ads fast and easy.

Well, unfortunately, there’s a new CEO in town, and the APT partnership with newspapers is one of the things that Carol Bartz will be taking a look at. And with the sad & sorry shape of newspapers these days, having Yahoo get all “what have you done for me lately, baby?” is not optimal.

Or maybe it’s part ROI and part gut instinct. Maybe Bartz reads the (thinning) newspapers and decides that there’s not a lot of upside in her company investing its resources heavily in association with what looks like a dying industry.

2. Meanwhile, over at BrassTacks Design, the whole form & appearance of online display ads is being questioned.

CPC works for Google. It works for Google’s advertisers. It will work for newspaper Web sites.

Uh, no. Sorry, but no. Make that, “Hell, no.”  CPC would be a disaster for a newspaper that has to pay to produce content, and therefore, the ad space is limited and costly.  Google’s ad space is created via spiders & algorithms – far cheaper than a pavement-pounding reporter or stogie-chomping city editor.

Google’s ad spaces are created by users typing in search strings.  So a craptastic ad for Lizard potty-training manuals written in Urdu really doesn’t mean all that much.

That same CPC ad crammed onto the front page of a newspaper is a disaster.  Why? Because nobody but drive-by curious will click on it.

CPC only works in a blog or newspaper space when the products being sold are good.  It’s basically like an affiliate program.  You have shitty products that don’t sell – and the advertiser doesn’t really pay for the ad placement, but the content creator loses the valuable ad space on the page. 

And yeah, you can somewhat mitigate this by being choosy with your ads.  But there’s this thing called “Clickfraud,” see, and it’s one of the dirty little secrets that Google tries to keep a lid on. And that’s not even talking about “distribution fraud” - and if you don’t think that that is a risk in a desperate industry, look to the recent past, where circulation managers are doing stretches in the calaboose for cooking the numbers.  Viz:

So, even a Google executive is aware that this network needs to be cleaned up. Think about that. Even at the top level, Google knows it has a click fraud problem on its hands.

3. Meanwhile, over at Ethan Zuckerman’s blog, he raises some very pertinent questions about newspaper survivability, based on the increased efficiency and accountability that the web brings to advertising.

Here’s my concern. If I’m right and print advertising costs are fundamentally irrational, then it’s possible that the way we’ve built media in the United States can’t survive a transition to a more rational market. That would be bad. Newspapers aren’t just businesses – they serve a critical function in a democratic society, informing citizens so they can make intelligent voting decisions, lobby their elected representatives on issues of their concern and hold political and business powers accountable.

What if the idea that commercial enterprises should carry out the public interest function of journalism is built on a fundamentally broken model? What if advertising worked pretty well as a way of subsidizing public interest journalism only so long as advertisers didn’t understand the effectiveness of their ads? Putting aside all the other reasons why commercial journalism may be flawed – the tendency of newspapers and television channels to seek readers by publishing “edutainment” rather than investigation, the worry that papers will hesitate to publish stories that might embarrass advertisers – what if ad supported journalism is only viable in a world where we radically overvalue the worth of ads?

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