One in an occasional, erratic and occasionally erratic series Time is money. Image is everything. Manners maketh man. Your reputation precedes you. And now, having a high (enough) Klout score wins you entry into the American Airlines first-class lounge, where you can look down your nose at the hoi polloi, and raid the “Continental breakfast [...] [...more]
One in an occasional, erratic and occasionally erratic series
Time is money. Image is everything. Manners maketh man. Your reputation precedes you.
I know this is going to result in me getting spammed mercilessly by American Airlines for the next millennium. The question, as always, is – is it worth it?
The mutability of your online reputation, as measured by any of the upstarts trying to put a wrench onto this social media/word of mouth monster, into actual real-world rewards is a very tricky thing. Having a lot of YouTube followers (or blog readers) gets you onto the red carpet for movie premieres. Mommy bloggers get to test-drive new models of minivans.
But in the past, these kinds of corporate reacharounds usually had the intervention of a PR agency. This iteration goes through Klout, and asks you to connect AA directly with your Klout account (and thru Klout, to all the social media sites you included in Klout to try to boost your score).
Insidious? Evil? Useful? I guess it depends on how sanguine you are to turn over all your personal data & connections to friends in return for something that can run a couple hundred bucks, and make waiting for your flight a lot more pleasant. Certainly a consideration, if the sequester cuts ever kick back in, and we face 8-hour delays again.
Still: “When you don’t know what the product being sold is … the product is you.”
Basically, this boils down to “are we willing to pay – either with our privacy (the coin of the online realm) or in actual ca$h dinero – for the relentless stream of information to be filtered down to stuff that we actually want to see, or that we need to see?” Interesting that Megan McArdle [...] [...more]
Basically, this boils down to “are we willing to pay – either with our privacy (the coin of the online realm) or in actual ca$h dinero – for the relentless stream of information to be filtered down to stuff that we actually want to see, or that we need to see?”
But after a decade out in the open, we are moving back behind walls. More and more we’re using gatekeepers like Google and Facebook to contain the chaos. Doing so serves their purposes—but it also serves ours. In a 2012 Pew Survey, 21 percent of Americans reported getting news from Twitter or Facebook in the last day, and the number is only increasing; the Atlantic Media Group recently reported that almost half its traffic comes from social media.
Complain as we might about privacy violations and the invisible hand and all that, the reason this is happening is because, in some sense, we want it to. We’re the ones herding onto Facebook and Twitter to get our news rather than using older, more open technologies like RSS readers. We’re the ones who have chosen to let their algorithms aggregate for us what, in the dizzying world of Internet content, we would otherwise have to uncover for ourselves. We’re the ones who complain bitterly whenever anyone on the Internet tries to charge for anything. But how did we think all those servers and Web developers would be paid?
Spin magazine is killing its print edition-tell me how paywalls would help this situation? I keep hearing over and over again that the demise of Murdoch’s The Daily means that digital magazines don’t work, the real solution to the revenue problems is to “fix the original sin” and put all content behind a paywall. The [...] [...more]
Spin magazine is killing its print edition-tell me how paywalls would help this situation?
I keep hearing over and over again that the demise of Murdoch’s The Daily means that digital magazines don’t work, the real solution to the revenue problems is to “fix the original sin” and put all content behind a paywall.
The thinking seems to be that since the New York Times has said that circulation revenues are equal to ad revenues, that must mean that paywalls are the long-awaited saviour for the news business.
Comes now the case of Spin magazine, the venerable Rolling Stone also-ran. Can’t spin these numbers as anything other than a full blown collapse of the underlying ad market:
Over the course of the last decade, ad pages gradually declined from 661 in 2003 to 378 in 2011, a 43% drop, according to the Publishers Information Bureau. More recently, ad pages plunged another 40% from 287 in the first nine months of 2011 to 171 in the first nine months of 2012.
On the circulation front, in the six months ending December 2011 (the most recent period for which data is available) Spin had a total circulation of nearly 460,000 down 15% from 540,901 in the same period of 2005, according to the Alliance of Audited Media, formerly the Audit Bureau of Circulations.
OK, so take a second and mull over those numbers. When your ad revenues diminish by 75% while your circulation is only down 15%, what does that really mean? Does it mean that the audience has abandoned your product?
Or does it mean that advertisers have abandoned your product?
Of course, it means the latter. The young, hip audience that buys music (and all the related lifestyle accoutrements you see in music mags, such as t-shirts, DeVry University classes on how to be a music producer, black light posters & urine-cleansing supplements), is now getting their music online, not from the no-longer-existent music stores.
Why buy an ad in a print product that doesn’t offer a quick and easy way for the now-engaged audience to seamlessly buy what you’re selling? It’s more effective than print, and (due to continuing wrongheaded ad sales policies) cheaper too.
The challenge here, once you make the shift to all-digital, is going to be offering some kind of as product or experience that differentiates your music mag from all the music blogs out there that have much lower cost overheads.
I’ve always said that the places to watch for innovation are music and video games. Keep an eye on this space. If there are going to be innovations, they are likely to show up here first.
First in a series of videos taken during a panel discussion for PR Newswire at the LA Times building. On the panel with me, the delightfully funny and plainspoken Serena Ehrlich, who knows more about how to handle media in the digital age than the last three Presidential Press Secretaries put together. Although there [...] [...more]
First in a series of videos taken during a panel discussion for PR Newswire at the LA Times building.
On the panel with me, the delightfully funny and plainspoken Serena Ehrlich, who knows more about how to handle media in the digital age than the last three Presidential Press Secretaries put together. Although there is a marked resemblance there to C.J Craig of the late, lamented Bartlett administration.
Anyway, this is a bit of an intro to what the conditions are like for the media, and what the big forces shaping the future are going to look like.
A collective snicker/groan radiated out through the interwebs today with the publication of this AdAge piece on how video is like the news business was in 1998, as legions of print journalists who have seen the number and budgets of the news outlets for which they once worked steadily dwindle. Welcome to Disintermediation 2.0, where [...] [...more]
Welcome to Disintermediation 2.0, where the content is video. It’s entertainment not news. And the stakes (at least the monetary ones) are much higher.
While everyone in online video is challenged by the reality that digital presents to any media — measurement, targeting, accountability — traditional “editors” are also being squeezed by the very same process that beset news in the late 90′s.
This has led to a new rating system, called either “C3” or “live-plus-three”; instead of only counting viewers who watch shows live, Nielsen counts anyone who records and plays back the program up to 3 days later. This captures more of the time-shifted viewing audience. By the end of 2010, McDonough says, Nielsen’s ratings will combine both DVR’d and online streaming content.
Kate Sirkin, executive vice president and global research director for Starcom MediaVest Group, sees the DVR, particularly the TiVo, as fundamentally changing the way Americans view television. “We have three in our house,” Sirkin says. “My 5-year-old doesn’t understand live TV; she’s always had a DVR.”
The other effect of DVRs, of course, is the commercial-skipping. Used to be that you had to hack your TiVo to be able to skip 30 seconds at a time. Now that comes programmed directly into the remote on the DirecTV HD controller (but I still prefer the TiVo, since it skipped you automatically 30 seconds forward in time, rather than making you watch blurred fast-forwarded action).
But the biggest eye-opener for me is that articles predicting that broadcast TV, the cash cow for so long for the advertising industry, is about to head into the abyss … well, that’s news. Because what took down newspapers was not that nobody was reading them anymore – in fact, the stats show that more people are reading newspaper content than ever before.
What has laid print newspapers low is that the revenue streams from traditional print advertising have dried up & blown away.
This relationship is inherently abusive, much like the relationship was between newspapers and their advertisers. When a viable alternative comes along, and you’ve managed to piss off your customers, guess what they do?
Cosby is a shrewd marketer & hustler; I wouldn't put it past him to stage a non-event like this to take advantage of the overheated, overhyped nature of the Twitosphere to get his name out there (and how many times in the past six months have you actually even heard Bill Cosby's name? Yeah, like that). One of the surest ways to cause a kerfuffle was proved a year ago when the news of Michael Jackson's death caused the FailWhale to appear ... so maybe Cosby & his web team figured out that sock-puppeting a rumor of Cosby's sudden death would be enough to set off a ruckus. [...more]
First day back from a much-needed “decompression” trip to the redwood forests of West Marin, and I’m greeted by the strangest trending topics when I fire up Tweetdeck for my re-immersion in the raging info-torrent:
So many people are ReTweeting Cosby's denial of his demise that the keywords are showing up all over trending topics.
Strange. The words “Cosby,” “demise,” “rumors,” “confirming,” and the Palin-esque portmanteau “rebuttaling” are trending. So when I click through to see what everyone’s talking about, this comes up:
Check out how many people are just hitting the "RT" button to repeat what Cosby said -- without any sort of editing of the message whatsoever. Thus including the bit.ly link.
Wow. OK, either there’s some sort of radio or TV contest going on here, or there’s a genuine story brewing. How can I tell that it’s not just one Twitspammer clogging up the Twitosphere? Well, check out the sources of the Tweets: Twidroid, web, UberTwitter (not shown: Tweetdeck, Hootsuite, and about a dozen other clients).
Spammers give themselves away by using only one (or at most two) channels to shovel their dreck. Usually they just compromise one platform and then quickly cram their message through the crack in the security wall before someone notices and plasters it over again.
Still, there’s a possibility that there was a massive exploit of user’s Twitter accounts, and that the weblink will lead to a page where the Trojans & Spyware lurk. So, setting the various anti-virus & script-blockers to “Red Alert” status, I clicked on through. Turns out that the Cos actually does have an app.
A simple message - and one that has been picked up by a significant portion of his million-plus followers.
Now, I’m not sure if this was entirely scam-free. Cosby is a shrewd marketer & hustler; I wouldn’t put it past him to stage a non-event like this to take advantage of the overheated, overhyped nature of the Twitosphere to get his name out there (and how many times in the past six months have you actually even heard Bill Cosby’s name? Yeah, like that). One of the surest ways to cause a kerfuffle was proved a year ago when the news of Michael Jackson’s death caused the FailWhale to appear … so maybe Cosby & his web team figured out that sock-puppeting a rumor of Cosby’s sudden death would be enough to set off a ruckus.
Which Cosby could then take advantage of by issuing a denial … and tying that denial to a message plugging his new money-making app.
Convoluted? Damn Skippy. Like setting up a three-cushion shot on an uneven billiards table. Being carried in the back of a flatbed truck. Over a rutted backwoods Arkansas dirt road.
Then again, Bill Cosby was something of a hustling pool player, once upon a time…
Bill was not always "Mr. Establishment." He had a funky side - maybe it was Sidney Poitier that brought it out of him...
…HTML5? Not so much… In a move certain to cause much gleeful cackling and dry-washing of hands at Adobe HQ, Hulu and Delve announced that they are sticking with Flash, rather than making the Jobs-mandated move to HTML5. The money graf from Delve: Adobe Flash provides: ability to secure content, adaptive bitrate streaming, comprehensive analytics [...] [...more]
Adobe Flash provides: ability to secure content, adaptive bitrate streaming, comprehensive analytics and monetization of video through a wide array of advertising options. Customers that are using our mobile delivery solution are willing to experiment with video on these new devices to figure out what works and to keep their existing customers happy. But they all expect that eventually the mobile/tablet features match that of the Flash player on the PC.
When it comes to technology, our only guiding principle is to best serve the needs of all of our key customers: our viewers, our content partners who license programs to us, our advertisers, and each other. We continue to monitor developments on HTML5, but as of now it doesn’t yet meet all of our customers’ needs. Our player doesn’t just simply stream video, it must also secure the content, handle reporting for our advertisers, render the video using a high performance codec to ensure premium visual quality, communicate back with the server to determine how long to buffer and what bitrate to stream, and dozens of other things that aren’t necessarily visible to the end user. Not all video sites have these needs, but for our business these are all important and often contractual requirements.
Behind these two statements, back in the misty shadows, loom the outlines of the Hollywood studios and TV networks. I’m guessing the last couple of weeks have seen lots of closed-door meetings about what happens when we all start watching TV & movies on our iPad(-like) devices.
The problem with just abandoning responsibility letting the Apple empire do all the driving is that, as we have seen in the last couple of months, Apple’s hidden face is starting to emerge. And it ain’t pretty. Allowing Apple to control the flow of content through its ever-expaning iTunes store just means that you’ve given up the pricing and distribution power on your creative products.
Ask the music industry guys how that worked out for them.
If you can find any, that is.
So let’s take a look at the objection of the big video players to Apple’s vision of the future:
1. Content security. If you don’t think that the movie & TV guys have been sweating blood over the nightmare scenario of their business model going the way of CDs, think again. For the last five years, I’ve been going to tech conferences in and around LA, and at each and every one, the most popular booths are the ones touting various DRM/security features. Now, publishers such as O’Reilly may hold that “DRM is more costly than piracy”, but in the executive suites at the studios, that is a minority view.
You just can’t make a business out of producing $200 million movies like Iron Man 2, and then hope to recoup your costs by giving away the content, and hoping … ads will support it? Or that you will sell enough merch through wider audience? Nuh-uh.
Adobe and the Flash team have spent years banging on various content-security technologies, some of which tout NSA-level encryption schemes to try to mollify the big content creators. I’m guessing there’s not much love for Apple’s “blind faith” scenario with HTML5.
2. Adaptive bitrate streaming. Sounds like something a character played by Dan Aykroyd in his heyday would have spat out in staccato fashion. Basically, it means that when the web is congested (or your bus travels between a couple of skyscrapers as you watch video on your Droidphone), the video will momentarily de-res a bit until the signal is once again clear. We’ve found that having a momentarily blurry(ier) video is far less disruptive to the viewer than having fits, starts, jumps and the little hourglass on the screen.
Not having this technology means that watching a video is going to become a throwback to the early days of the web … when you’d be downloading a GIF and watching the lines appear … and then hesitate … think about it … then another line appears … then it hangs for a minute … then ten lines appear all at once … then you start clicking in frustration, trying to get to another page that doesn’t so closely resemble a chamber of Hell.
3. Analytics. Apple is maintaining that firewall for content served through its store & technologies. You can get raw numbers, such as how many people downloaded the app/video. But nothing more than that. Which feeds into the next point, big time –
4. Advertising. The big selling point for online/mobile video over broadcast is that we’re better able to target the ads to the users, based on the data we collect from cookies, user agents, location, time, etc. If this is missing, so is the competitive advantage, and the dollars start flowing back to tried-and-true TV.
Also, HTML5 is not as robust an ad-serving technology. For Hulu, which is the bigtime play of the TV networks, if the ads can be skipped as easily as with a TiVo, or excised altogether, what then is the point of serving up all that content for free? If the advertisers aren’t getting any value for sponsoring the programs then they quite simply … won’t. And then where does that leave us with our fancy new tablets? Watching more dancing cat on piano keyboard videos?
Apple quite simply does not care about that. Their point is not to help content creators or advertisers. Their focus is on selling as many overpriced gadgets as possible, and then locking the users into having to pay thru the nose thru Apple’s store to actually get any content to watch/listen/read on that gadget.
The sessions on social media were all packed … I’d say cheek-by-jowl, but these were marketing and advertising types, after all, and jowls were in rather short supply. It may have had something to do with the recent announcement that Facebook had surpassed Google in popularity … I’m not sure if that means that the [...] [...more]
The sessions on social media were all packed … I’d say cheek-by-jowl, but these were marketing and advertising types, after all, and jowls were in rather short supply.
It may have had something to do with the recent announcement that Facebook had surpassed Google in popularity … I’m not sure if that means that the ad budgets will be swinging Zuckerberg’s way from the Ever-Victorious Google Army, but it certainly had a lot of people buzzing. And hoping to find some magical formula for extracting value from people just, y’know, rapping. Dude.
Laura Lang, CEO of the Digitas advertising agency, opens her keynote speech at OMMA Global with some examples of why social media is important.
The speech is titled: “People are expecting everything, everywhere, downloaded, uploaded, in their hands, in an instant – are marketers keeping pace?”
Best use of classic fiction and modern cross-platform multimedia: “What do Robinson Crusoe, Castaway and Lost all have in common? They all wanted off the island. Why? There weren’t enough people there to interact with. Or not the right kind of people.”
This is part 3 of John’s keynote at OMMA 2009. …and yes, I know, I don’t have the excerpts and such that made the other videos interesting to watch. But I figure if you’ve gotten this far, you’re probably already pretty interested in what this guy has to say. [...more]
This is part 3 of John’s keynote at OMMA 2009.
…and yes, I know, I don’t have the excerpts and such that made the other videos interesting to watch. But I figure if you’ve gotten this far, you’re probably already pretty interested in what this guy has to say.